Terms of Service

Effective Date: 20/03/2023
Website: www.oakainstruments.co.uk
Business Name: Oaka Instruments

1. Acceptance of Terms

By accessing or using our website, purchasing our products, or using our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use our services. By using our services, you represent and warrant that you meet these requirements.

3. Products and Services

Oaka Instruments designs, manufactures, and distributes [musical/electronic/measurement/etc.] instruments and related hardware/software. All product descriptions, pricing, and availability are subject to change without notice.
We reserve the right to discontinue or modify any product or service at any time.

4. Orders and Payment

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
Prices are listed in [GBP] and include/exclude VAT as indicated. Payment is due at the time of order via accepted payment methods.

5. Shipping and Delivery

We aim to dispatch all orders within [X business days]. Delivery times may vary depending on location. Oaka Instruments is not responsible for delays outside our control.

6. Returns and Refunds

We accept returns within 10 days of delivery for eligible items. Returned products must be in original condition and packaging.
To initiate a return, please contact us at [ezra@oakainstruments.co.uk or other contact method]. Refunds will be issued to the original payment method, minus any shipping charges, unless otherwise stated.

7. Warranties and Disclaimers

Our products may come with a limited warranty covering manufacturing defects for 1 year.
Oaka Instruments makes no other warranties, express or implied, and disclaims all liability for any damages arising from the use or misuse of our products.

8. Intellectual Property

All content on this website, including text, images, product designs, logos, and software, is the property of Oaka Instruments or its licensors. You may not reproduce, distribute, or create derivative works without prior written consent.

9. User Conduct

You agree not to misuse our services or website, including but not limited to:

  • Interfering with or disrupting website functionality

  • Attempting to access restricted areas

  • Using our website for illegal or unauthorized purposes

10. Limitation of Liability

To the fullest extent permitted by law, Oaka Instruments shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our products or website.

11. Indemnification

You agree to indemnify and hold Oaka Instruments harmless from any claims, liabilities, or expenses arising from your violation of these Terms.

12. Privacy

Your use of our services is also governed by our Privacy Policy. Please review it for details on how we handle your personal information.

13. Changes to Terms

We may update these Terms from time to time. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact

For questions about these Terms, contact us at:
Oaka Instruments

Email: [ezra@oakainstruments.co.uk]